Here you can create RMA’s for repairs. We also have functionality to support customers creating multiple RMA’s (Batch RMA), Advance Exchange and/or Field Service requests. Be sure to check out Reporting options.
For Voice customers outside of the US please contact VoiceRMA@Honeywell.com (Canada) or VoiceEMEARMA@Honeywell.com (EMEA).
You will also be given access to our Technical Support Portal where you can open a case or search our knowledge base.
The correct location to send your equipment will be provided during RMA creation. Please ship your equipment to the depot address printed on your packing slip,
it is identified as the Ship-to on the RMA packing slip.
For immediate support, please contact Honeywell Support.